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BigRoad DashLink

7 Total Score
Low cost and user friendly

Not a lot of bells and whistles, but it provides ELD compliance and a very good driver experience at a great price.

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Up Front Cost Monthly Cost 3-year Total Cost
$0 $40 $1440


PROS:
  • Low cost
  • User friendly for the driver
  • Easy to install

CONS:
  • Lacks many non-HOS features that are standard in more expensive products
  • Easily disabled


 

BigRoad is a very popular stand-alone app for drivers to keep logs on their phone. More recently they have added ELD hardware that allows the app to connect to the truck engine data. This system really shines as a simple, user-friendly, affordable option. There are not a lot of extra bells and whistles, but it does the job of of providing easy-to-use log compliance at a great price.

Like many BYOD options, the system works with any Apple or Android phone or tablet. Just install the free app. Drivers pay nothing to install the app, and fleet owners pay $15/driver/month for access (There is also a $15/mo charge for any office users that need to access the system). To make the solution into a true ELD also requires a $10/mo DashLink device which plugs into the truck’s diagnostic port. So there is no up front cost, unless you choose to provide some sort of mounting hardware to attach the device  to the dash (soon to be required per the ELD mandate). You’ll of course also need an Apple or Android mobile device with a data plan. Driver could be asked to provide their own, but if the company is providing them you can probably get a free  device with service contract, and a basic data plan for something around $15/mo. So all in you’re looking at $40/mo, plus any mounting hardware you buy up front. That makes BigRoad one of the most affordable options on the market right now.

The app itself is very user friendly, and many drivers are already familiar with it. It provides a simple display of HOS time remaining, and drivers can edit their own logs as needed. The main goal of the app is simplicity, but it does provide a few helpful extra features, such as a google map showing location and traffic. Navigation is not provided, but of course a separate app of your choosing could be installed for that. The BigRoad app also allows basic two-messaging between the driver and the home office. The driver can easily view their upcoming recap hours, and can email/fax/print their logs from the device. There is only a very basic inspection form allowing a driver to certify that an inspection was done and comment on any defects. Beyond these basic HOS features, there are not a lot of other capabilities.

BigRoad gives back office users GPS tracking, simple messaging, and a nice snapshot of current HOS compliance. There are also a few reports that show things like miles per state for IFTA reporting. Missing are many of the more advanced management features like idling reports, MPG and engine fault codes, DVIR tracking and alerts, Macros/Workflow, and official out-of-the-box TMS integrations.

For fleets looking for a full-featured telematics solution with rich ROI possibilities, this may not be a good fit. But for fleets looking for simple, user-friendly ELD compliance, BigRoad seems a great choice. Drivers like the app. Installing the unit takes all of 5 minutes, making it very good for Owner Operator fleets and short term leased vehicles. Sales and support staff are friendly and well educated on the product and HOS regulations. And best of all, you get a good experience for a great price.

Click to see Specifications

Specification

Display Device

Type: BYOD (Bring your own device)

OS: Android and iOS

Features

Two-way messaging

IFTA

Document Scanning

Drivers can make log corrections

Price per unit

Up-front cost: 0

Monthly cost: 40

3-year Total Cost: 1440

General

Complies with latest ELD Mandate standards: Yes

Transmits logs to DOT via: Web (Email / Web Services)

Vendor: BigRoad

16 Comments
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  1. Reply
    Mike salzer April 1, 2017 at 9:49 pm
    5
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    100

    I’ve used most ELDs out there. I think the big road app is one of the most user friendly ELD out there.

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  2. Reply
    Thomas Morrison July 12, 2017 at 9:40 pm
    5
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    100

    I’ve used the app and was very pleased with its performance, and ease of usage !

    Helpful(4) Unhelpful(0)You have already voted this
  3. Reply
    Blair Blakely July 13, 2017 at 7:20 am
    4.5
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    90

    I tried the Big Road free e-log app on my phone several months ago. Two months ago I went ahead and signed up for the AOBRD. The price is reasonable, although I was required to pay for a year in advance ($300) and my old eyes have trouble with the app on my smartphone so I bought a tablet to run it. Installation is simple. The Google maps feature with live traffic maps is almost worth the price of admission on it’s own.

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  4. Reply
    Nick July 13, 2017 at 10:10 am
    5
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    100

    By far the best ELD I’ve used out in the marketplace. I’ve tried a couple as a OO and have talked to friends who have used others. This is the best and easiest to use I’ve seen. Does everything I need it to!

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  5. Reply
    Steve Wright July 13, 2017 at 10:53 am
    5
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    100

    I actually came across BigRoad has part of my Fleet Complete service (apparently Fleet Complete bought BigRoad?) so the combined, integrated solution is incredible. BigRoad has the easiest to use ELD app out there and Fleet Complete provides all the vehicle data, engine measurements, etc that BigRoad by itself lacked. I think if you re-reviewed the product with Fleet Complete the rating would be a 9

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  6. Reply
    Anonymous August 25, 2017 at 9:29 pm
    1.5
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    30

    who designed the app. I cant figure out how to edit logs.

    Helpful(4) Unhelpful(1)You have already voted this
  7. Reply
    Nick August 26, 2017 at 9:03 am

    Just as an important piece of info. I called BR decided to buy their ELD but after the first question I realized this is not for me. No bashing or anything, just facts. BR DO NOT work for drivers who are crossing the border into Canada.
    I cross the border every week and this detail made me turn around and keep searching for others ELD.

  8. Reply
    Anonymous September 5, 2017 at 11:25 pm
    2
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    40

    We tried this and JJ Keller. None of them worked well. Went with Omntracs.

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  9. Reply
    Elijah Taylor October 7, 2017 at 8:42 pm
    4.5
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    90

    Been using Big Road for 3 year no problem easy set up no hard connection to my truck I like it. I would like to see them add a couple more features like milage tracking and personal conveyance driving but overall I give it 4 1/2 stars out of 5

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  10. Reply
    trinity November 2, 2017 at 1:47 pm
    0.5
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    10

    so many bluetooth connection proble

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  11. Reply
    Robert November 3, 2017 at 10:31 pm

    Just started ELD and this sucks doesn’t connect to dash link half the time have to unplug to get to connect and can’t even move truck without connecting to driving needs to give you a mile or so to be able to move to dock and when you stop put on off duty watch it and four minutes it will put you on duty so click back to off and adds that four minutes to driving

  12. Reply
    Jason November 7, 2017 at 2:23 pm
    0.5
    Add your rating
    10

    I’ve been using Big Road for over a year. They used to be great, but then they were bought out by Fleet Complete. Now it’s nearly impossible to get someone from Big Road on the phone when you have issues, which is often (their devices connect with Bluetooth and often have connection issues). They have an answering service that takes messages, but you never get a call back.

    We have had more than one dash link stop working and it’s always been a hassle to get them replaced, but last week I was told they were on back order. They had no projected date by which they expected to have my new device to me. I’m now stuck paying for the service I can’t use without that hardware, but but they are refusing to rebate my bill. I’m stuck in a contact with them for another year. Don’t be like me. Go with someone less greedy.

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  13. Reply
    Andrew November 8, 2017 at 10:40 am
    5
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    100

    Super easy to use! No bluetooth problems at all

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  14. Reply
    nancy November 10, 2017 at 3:20 pm
    0.5
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    10

    We were using the free app for a long time and assumed that the ELD would be great. Not the case. We wanted it to work so badly but unfortunately had to switch to another company.

    5 stars for the app
    0 stars for the eld

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  15. Reply
    dangerousdan November 11, 2017 at 1:17 am
    2.5
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    50

    i’ve been using big road for a couple of weeks, my gps says where i am 99.9% of the time big road is 20-34 miles out in another county with no population 10%, and switching rules from canada and usa and vice versa, it doesn’t work, it puts you on rules changed for the whole day, not when you changed it as a event. recalculating both rules for the day not there.
    as far as team violations, brutal, total truck mileage, adjust mileage to driver driving—- violations
    I tried transflo-geotab, it crashed all the time, spends to much time looking for internet, goes to drive when parked.

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  16. Reply
    Jeremy Asaro November 17, 2017 at 8:35 pm
    0.5
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    10

    I did go ahead and signed up 3 weeks ago and nothing but trouble with it constantly disconnects from the Bluetooth and does not reconnect had to reboot iPad twice in week was taking my 30 min break and when finished it didn’t change over to driving so I rebooted the iPad and my 30 min off duty was now 30 min driving time so I needed to take a new break I return it today

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