EROAD Ehubo

8.5 Total Score
Reliable, accurate, and easy

EROAD is one of the most dependable, durable, and accurate systems in the business. It's easy to use, affordably priced, and has been independently tested for ELD mandate compliance by the PIT Group research firm.

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Up Front Cost Monthly Cost 3-year Total Cost
$0 $35 $1260

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PROS:
  • Durable and easy to use
  • PIT Group verified as fully mandate compliant
  • Highly accurate
  • Best fuel tax tracker on the market

CONS:
  • Smaller screen
  • Business hours support


EROAD’s Ehubo is one of the most all around high-quality devices on the market right now. The hardware is sturdy and reliable, the software is easy to use, and the information it captures is highly accurate. While it is affordably priced, there are cheaper systems out there. And while it has lots of nice extra features, there are systems out there with more bells and whistles. But for a simple, dependable, user-friendly ELD, EROAD is very tough to beat.

One of the big ways EROAD sets themselves apart is their commitment to being 100% ELD mandate compliant. Any vendor can self-certify and be added to the FMCSA’s list, but that doesn’t necessarily mean the system is truly up to code. To provide their customers with more assurance, EROAD submitted their device for independent verification by PIT Group – a transportation technology testing firm. PIT Group put the EROAD system through a rigorously extensive testing process with real trucks and real drivers, to ensure that the product is fully compliant with every line of the ELD mandate. To our knowledge, EROAD is the only device to have gone through this kind of independent testing. Choosing to be verified by a third party shows a lot of confidence in the product, and it gives customers peace of mind to knowing their ELD investment will pass FMCSA muster.

The Ehubo itself is a dedicated all-in-one device with a single cable that plugs into the vehicle’s diagnostic port. At only 4.5 inches, the screen is a fair bit smaller than most, but the user interface is so well designed that you hardly notice. Buttons are large and text is very readable. The small keyboard may make typing a little difficult for larger fingers, but there is very minimal typing required. In addition to the normal ECM connection, the Ehubo can also be used in older vehicles that don’t have an ECM. Using a 3-wire install and alternate data capture methods, the device is one of the few on the market that can still record information at the level of accuracy required by the ELD mandate. This allows fleets with older trucks to put all their vehicles on one system if desired.

Beyond being highly compliant and accurate, EROAD is genuinely easy to use. The driver’s user interface is well designed and intuitive. Daily tasks are very simple, and more complicated things like editing logs can be done easily on the device. There are also a lot of nice little conveniences for the driver that are not found in many systems. In addition to the officially required log transmission methods, drivers can also email a PDF of their logs to anyone they like. There is a simple screen showing recap hours for each day, so drivers know the exact amount of time that will be added to their 60/70 hour clock over the coming days. The system works very smoothly for team drivers. In these and many other ways the device is smartly designed to be simple and hassle free for the driver.

The back office system, called Depot, is also very easy use. There are good tools in place for making suggested log edits and assigning unidentified driving time. EROAD was originally a distance tracker for fuel tax purposes, so the system sports the best IFTA reporting tools in the business. For many carriers, the savings from accurately claiming exempt fuel tax miles alone may be enough to pay for the cost of the system. Dispatchers can send chat messages back and forth with drivers. Flexible geofences can be set up to monitor activity at important locations such as customer shipping yards. The system can track and schedule regular vehicle maintenance. And there is a very nice dashboard tool which shows all kinds of safety events like speeding, harsh braking, etc. EROAD’s recently released “Inspect” system allows drivers to complete DVIRs and helps drivers and maintenance staff smoothly track any reported defects through the entire repair process. With all of these extra tools, the exact features you get will depend somewhat on the pricing package you choose, but there’s a lot to like no matter what your specific needs may be.

While the EROAD system does have a lot of great extra features, there are some that are still in progress. GPS navigation and engine diagnostics are in the works, but are not yet available. EROAD integrates with some big name TMS providers like McCleod and FourKites, and more integrations are underway. The system is already easy to use, but enhancements are being added to streamline daily activities for drivers and manager. So while there is some room for the product to grow, it seems that it will continue to do so.

Depending on the features you need, EROAD offers several different pricing plans. Prices start at $35/mo for a simple ELD-only plan and range up to $60/mo for the TotalFleet plan with all the available features. The mid-range TotalTax plan contains all but the most advanced fleet management tools and is $45/mo. There is a one-time activation fee of $35 and the ECM cable costs $65. There is no up front cost for the device itself if the customer chooses one of the lease plans mentioned above. However, customers who prefer to buy the hardware outright may do so, and thus pay a reduced monthly charge. All pricing plans include hardware warranty and tech support.

Users rate EROAD’s customer support very highly. Every fleet we’ve spoken with has given glowing reviews of their experience with the support team. Customers can get help via phone, email, or even by using the chat feature built right into the EROAD back office software. Right now support is only available 8am-5pm PST, but may expand in the future. EROAD also provides a wealth of good training videos and how-to guides to help new users get familiar with the system. There are detailed walkthroughs on everything from making log edits to fuel tax reporting, and some of the user tutorials are even available in Spanish.

In summary, EROAD is a top notch ELD and it will only continue to become more appealing as additional features are added. Those looking for a durable all-in-one system with bullet-proof compliance, highly accurate tracking, and excellent fuel tax capabilities really can’t do much better. Add to that the affordable monthly pricing, sturdy hardware, and helpful support and it’s a top shelf option that anyone in the market should seriously consider.

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Click to see Specifications

Specification

Display Device

Type: Dedicated

Features

DVIR

Two-way messaging

IFTA

Price per unit

Up-front cost: 0

Monthly cost: 35

3-year Total Cost: 1260

General

Transmits logs to DOT via: Telematics (Email / Web Services)

Vendor: EROAD

Featured: 4

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34 Comments
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  1. Reply
    Norm November 13, 2017 at 8:35 pm
    5
    Add your rating
    100

    This is a great product. Accurate, reliable, intuitive and easy to install to list a few of its attributes.

    Helpful(9) Unhelpful(13)You have already voted this
  2. Reply
    Carol December 4, 2017 at 5:22 pm

    Is anyone using this product?

    • Reply
      daniela January 8, 2018 at 9:06 am

      I had it from October to December wanted to test it out before mandate. I wanted to stay away from all the app based ones. It is really user friendly on drives side and admin side, but for us it had so many bugs that I just couldn’t deal with it. Telling drivers they were out of hours when thy actually just started driving and stuff like that.They really tried to resolve the issues but every day it was something new and I just had to take them out of my trucks. My drivers were getting frustrated. I am bummed that it had so many bugs because it rally is a nice concept.

      • Reply
        Kk May 1, 2018 at 5:23 pm

        So what are you using now? I have a lot of problems with mine (zed) and I’m looking around, was leaning towards Omnitracs but they are too busy to call me, just one guy, not a big enough dale I guess

        • EROAD SUPPORT May 16, 2018 at 6:17 pm

          Hi KK,

          We’d be happy to discuss ELD options with you. Our ELD is driver-tested for ease-of-use and durability. Please give us a call at 855.503.7623

          Thanks for checking us out!

          Team EROAD

      • Reply
        EROAD Support January 11, 2018 at 6:03 pm

        Hi Daniela, thank you for checking us out. We are sorry to hear about some of the frustrations you encountered during your trial last year. It’s certainly been an exciting time of innovation and learning for both the industry and telematics providers. We are pleased to tell you that since your last test drive we have fixed the bugs you mention and improved our user experience even further. These improvements would not have been made possible if it wasn’t for feedback like yours, so thank you. If you have any additional questions please give us a call and we’d be delighted to help! 503.305.2255

  3. Reply
    Mark December 9, 2017 at 5:58 pm
    5
    Add your rating
    100

    Amazing product. Best in class and very price competitive.

    Helpful(9) Unhelpful(6)You have already voted this
  4. Reply
    Kendyl January 7, 2018 at 8:57 pm

    My husband has recently started using elogs with you. Is there any way to print further back than the previous weeks logs? It will only let him email one week back so we can’t get the logs from when he first started. Any suggestions?

    • Reply
      ELD Ratings January 8, 2018 at 8:39 pm

      Hi Kendyl,
      You may want to contact EROAD support directly and ask them that question, but I believe you can log in on the EROAD website to view logs further back than the current 8 days that are stored on the device.

  5. Reply
    Anonymous January 9, 2018 at 10:49 am

    You must buy 7 or more products

    • Reply
      Rob February 27, 2018 at 11:15 am

      They are available to service all sized accounts at this time.

  6. Reply
    Campbell Farms January 18, 2018 at 3:15 pm
    4.5
    Add your rating
    90

    We started testing ERoads out in October. We tested out several before we started testing out ERoads. And just were not happy with any of them. They didn’t do everything that we wanted them to. Finally we got ERoads and it seemed to encompass everything we wanted it to do. We wanted simple for our drivers to learn and use, we wanted it to be able to handle IFTA miles and taxes, we wanted it to monitor services and driver info, etc. It really did everything we needed it to. Yes, there were/are bugs in the system, however their tech support is amazing. When we first got, I bugged them all the time with questions and they were very happy to answer back and get back to me ASAP. I have been so happy with their tech team. They listen to my concerns and work through any issues I have had. We are truly happy with this product! (We have in 25 trucks and our drivers have found it simple to use, and are happy with it as well)

    Helpful(13) Unhelpful(3)You have already voted this
  7. Reply
    Cyrel January 18, 2018 at 7:32 pm
    5
    Add your rating
    100

    This is the best system. The support people on the team are the greatest. They have always been there when I have had questions or issues. If your still looking for an ELD I would suggest EROAD.

    Helpful(6) Unhelpful(4)You have already voted this
  8. Reply
    E&S FREIGHT SYSTEMS, LLC January 25, 2018 at 4:15 pm
    5
    Add your rating
    100

    Great software, super simple for drivers who are just learning how to use the ELD’s. Great tech support team! A bit pricey compared to other cheap services but you get what you pay for, Highly recommended.

    Helpful(6) Unhelpful(2)You have already voted this
  9. Reply
    WI FLEET February 13, 2018 at 1:53 pm
    5
    Add your rating
    100

    So far so good. Installed on a small fleet of inter AND intra-state units. Back office is absolutely fantastic, and driver interface is so simple. My oldest driver (70+) has not had one error or confusion since starting a week ago. We haven’t had them long but I am happy with usability and customer support so far. Switching from provider that let us down time and time again since the mandate.

    Helpful(6) Unhelpful(3)You have already voted this
  10. Reply
    John February 28, 2018 at 4:59 pm

    I think there is a up front cost of several hundred dollars and a contract package agreement.Like $ 700 to buy and $ 35-$ 65 monthly fee.Some correct me if I am wrong.

    • Reply
      ELD Ratings February 28, 2018 at 5:22 pm

      Hi John,
      The EROAD folks could probably tell you for sure, but I believe it has to do with the size of the fleet. Smaller fleets are asked to pay a certain amount up front, but pay a lower monthly cost. Larger fleets are given the option of paying a somewhat higher monthly cost but without the up-front cost. That’s our understanding, but if you’re looking into this you’d want to ask EROAD that question to get the details. Thanks for the input!

  11. Reply
    Karl March 6, 2018 at 2:11 pm
    5
    Add your rating
    100

    We are into a one week trial with the EROAD ELD units. We had been using Teletrac Navman and the difference is night and day! So far not one issue with EROAD and very impressed with the customer service. You can actually talk to someone….what a concept! Not like Teletracs where you would be escalated to a level 2 and someone would call you back…which was never! Super easy for the drivers to use and the Depot is easy to navigate.

    Helpful(6) Unhelpful(0)You have already voted this
    • Reply
      Derek March 16, 2018 at 7:57 am

      They told me they were not doing trials anymore, can I ask who you spoke with?

      • Reply
        Karl March 16, 2018 at 10:06 pm

        We signed a contract but I was told you have two months to try it before final commitment. It is a 100X improvement and we are already switching all of our company and owner operators over. There has been not one issue so far. Simple to use, great customer service, and quality product.

        I spoke with:
        Bryan Stefan
        Regional Account Manager – Midwest
        Chicago,IL
        Bryan.stefan@eroad.com

  12. Reply
    Lillian March 19, 2018 at 8:03 pm

    Where can I find this device?

    • Reply
      ELD Ratings March 20, 2018 at 8:04 am

      Hi Lillian, you can send them a message using the contact form on this page, or go to their website: http://www.eroad.com

  13. Reply
    John Madison March 26, 2018 at 11:58 am
    5
    Add your rating
    100

    This is the best device and we tried so many before deciding on this one. John Chima is a huge help – his number is 315-391-8365. User Friendly, great staff, and so easy for drivers to use.

    Helpful(6) Unhelpful(0)You have already voted this
  14. Reply
    TAG March 28, 2018 at 6:17 pm

    does this system integrate with Prophesy dispatch board, and how would anyone compare this with peoplenet system

  15. Reply
    Jack April 4, 2018 at 2:21 pm
    5
    Add your rating
    100

    We purchased EROAD after having a lot of trouble with the ELD we initially purchased. I cannot say enough good things about EROAD! Their customer service is top notch, which is really important considering the ELD technology is new for most of us. The back office side to the device is super easy to use and they have a built in help/messaging feature that lets you connect to a customer service rep instantly. They have answered every question in less than ten minutes! The tax calculation for IFTA and IRP has saved us a ton of time, no more manual addition for fuel miles and purchases. Our drivers are all older and we purchased EROAD based on its driver ratings and we were not disappointed – it is very user friendly. They had no trouble learning how to use EROAD and the online videos and training tools are priceless. Installation was a breeze. When you spend a lot of money on a device, you want it to work, especially when you are busy and don’t have a lot of time for device errors and malfunctions. The only drawback is that they are still updating the device – for example, there are exemption functions that won’t be released until next month. But so far, they have delivered in every sense of the way! I would highly recommend this to every driver – the up-front cost is steep, but ELDs are the new way for the trucking world and EROAD’s awesome device and stellar customer service are worth every penny!

    Helpful(5) Unhelpful(0)You have already voted this
  16. Reply
    Susan April 13, 2018 at 1:17 pm

    Are these units satellite driven? Is internet required?

    • Reply
      ELD Ratings April 13, 2018 at 1:28 pm

      Hi Susan,
      The unit uses GPS to determine your location, so GPS satellites are used for that. Your logs and other information are sent back to home office using a cellular data connection. If you happen to be somewhere that you get no cellular coverage, everything still works normally on the ELD. The information gets stored up, and it will get sent to the back office system once you have coverage again. This is the way 99% of ELD systems out there work, so it’s pretty standard.

      Hope that helps. Contact us (or EROAD) if you have any other questions.

  17. Reply
    NONE YA April 17, 2018 at 1:38 pm

    Horrible product, every day is a new issue! Drivers started getting violations for missing information on the logs, such as a missing odo reading from some days but not others. Constantly have to contact support for just about everything you can think of. ODO readings are incorrect across the majority of our fleet, they have made no attempt to resolve our issues. Billing is a joke, can’t even bill right from the start of contract. They tell you to “close” out trips and say they won’t show in inspection mode but they show up in unidentified driving and then expect our drivers to explain to DOT it was an outside service company that moved the truck….. YA OK…… Don’t let them suck you in you will regret it!

    • Reply
      Matt Milligan May 29, 2018 at 10:04 pm

      I would love to see a response to your post from them.my one20 eld did the same with mileage inacreris which result in violations,both by dot and ifta.not to mention a incalcualable number of unidentified driving activity that has to be addressed every day! I be a buyer for my trucks if these issues go away or money back guarantee

  18. Reply
    jokn April 26, 2018 at 4:54 am
    4
    Add your rating
    80

    its hard on all elds because there trying to make money so far competition is so high that all the equipment are not proper handled

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  19. Reply
    Mike Good April 26, 2018 at 5:59 pm
    5
    Add your rating
    100

    These people are a class act, with customer service that is truly excellent. You will have problems with any company you choose as this is new for everyone in the industry, so choose a company that will be there for you. I have never waited more than 5 minutes to receive help from the people at E-Road. We used Fleetmatics “Verizon” for one month and it was the worst experience I have ever had period. Do not choose any system that operates on a cell phone app from the app store, The E-Road system has its own internal operating system that does not freeze up like the app systems do. This company has earned a 5 star rating by providing unmatched quality and customer service.

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  20. Reply
    Anonymous June 9, 2018 at 5:11 pm
    5
    Add your rating
    100

    It seems like drivers will have to change ELDs every few months as manufacturers get out of business due to defective equipment. My F-ELD20 just disappeared & no refunds. Got to remember these ELD are self-certified by the manufacturers, not by FMCSA. And of course, they are not regulated by government. Now I’m looking for a new ELD.

    Helpful(2) Unhelpful(0)You have already voted this
  21. Reply
    JJ July 17, 2018 at 10:55 am
    5
    Add your rating
    100

    EROAD’s ELD is third-party certified. The global company has been around quite some time. Their product is solid, reliable, accurate and affordable. It’s so easy for drivers to use

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  22. Reply
    Bernard Rausch October 6, 2018 at 5:47 am
    0.5
    Add your rating
    10

    NO CANADIAN MAPPING!!!
    Sales rep Erica didn’t make that clear to me , only that Canadion HOS are not available for some time. I called her and she insiated of having told me this…anger sets in.
    She said Canadian mapping won’t be available until Canada has its ELD mandate in the open. What the hell has that to do with GPS mapping…more anger sets in.
    Whenever crossing into Canada, with each duty change you will have to manually input your location…and it’s a fairly small display for XXL fingers…now I need Pepto Bismol.
    Don’t buy this one if you’re going into Canada. On a personal note I have to question this business model, someone either didn’t think straight or has short arms and deep pockets, if you catch my drift.
    On the plus side this gadget works flawless and would deserve a 5* rating, if it’d only work in Canada.

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