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Gorilla Safety ELD

7 Total Score
Basic ELD, plus interesting extras

Gorilla Safety's ELD is a basic BYOD with some very interesting safety management functionality.

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Up Front Cost Monthly Cost 3-year Total Cost
$175* $22** $967

*Or lease hardware for $7/mo
**$12/mo, plus an estimated $10/mo for cell provider data plan


PROS:
  • Unique features that go well beyond logs
  • Affordable price tag
  • Independently verified for ELD mandate compliance
  • AOBRD mode can be used alongside ELDs in the same fleet

CONS:
  • Messaging relies on an outside app
  • Built-in TMS integrations pending


Gorilla Safety’s fleet management system is quite unique in the world of ELDs. Beyond the basic electronic logging features, it includes some very interesting safety and management tools that we have not seen in other systems. The ELD itself will feel straightforward to anyone familiar with electronic logs, but the system really shines in its extended tools for tracking everything from maintenance to FMCSA required support documents.

The Gorilla DVIR is a patented system that uses GPS to record how long a driver spends on each inspection, and to ensure they physically visited all important inspection points on the truck. Defects found during an inspection automatically create a maintenance work-order for back office staff to view and address. The Gorilla system tracks and manages the entire process from inspection, to defect report, to repair, to sign off.

Gorilla’s back office system also has the ability to store driver qualification documents, maintenance inspection dates, and many other clerical items required for safety and compliance. The system can provide alerts when documents are expiring, inspections need to be performed, and other critical compliance events. Policy and training documents can also be sent to the driver’s ELD for review and signature, which provides an electronic record of acceptance. To our knowledge, Gorilla is the only system on the market that is specifically designed to store and track all the supporting documents required by the ELD mandate.

Extra safety and compliance features abound for the driver as well. The mobile app includes an accident coaching feature that walks the driver through everything they need to do in the event of an accident. It will prompt them to take pictures of damage, record witness contact info, note police report details, and even capture audio statements from witnesses. In a high-stress accident situation, having a clear guide to ensure the driver gathers all the required info can be extremely valuable.

Fleets that are worried about some of the more restrictive elements of the ELD mandate also have the option to run the Gorilla devices in AOBRD mode. This allows fleets to take advantage of the grandfather clause which allows the use of older, less restrictive AOBRD systems for an additional two years (until December 2019). To make the transition process even easier, some devices can run in AOBRD mode while others are in ELD mode, even within the same fleet. AOBRD devices can be easily transitioned to ELD mode as soon as the fleet is ready.

Gorilla also claims the distinction of being one of the few devices on the market to be verified by a third party for ELD Mandate compliance. The system was reviewed by KPMG (a major audit and accounting firm) to ensure that all of the FMCSA’s many requirements have been met. While there are many fully compliant ELDs on the market, detailed verification by a 3rd party provides customers with extra peace of mind, and reflects Gorilla’s confidence in their product.

Gorilla has continued to greatly expand their features and capabilities to provide an advanced compliance management toolkit, while still offering an easy and affordable way for independent drivers and smaller businesses to get ELD compliant. The pricing and simple ELD functionality may be appealing to anyone, but Gorilla’s unique extra features make it particularly interesting for growing fleets looking for a better way to manage the many processes and documents required to stay compliant.

Click to see Specifications

Specification

Display Device

Type: BYOD (Bring your own device)

OS: Android and iOS

Features

DVIR

IFTA

Document Scanning

Drivers can make log corrections

Price per unit

Up-front cost: 175*

Monthly cost: 22**

3-year Total Cost: 967

General

Complies with latest ELD Mandate standards: Yes

Transmits logs to DOT via: Web (Email / Web Services)

Vendor: Gorilla

29 Comments
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  1. Reply
    Anonymous April 28, 2017 at 11:49 am
    5
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    100

    Great

    Helpful(5) Unhelpful(2)You have already voted this
  2. Reply
    Anonymous April 28, 2017 at 11:51 am
    4.5
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    90

    Very clean app

    Helpful(2) Unhelpful(1)You have already voted this
  3. Reply
    Edgar R. July 15, 2017 at 4:14 pm
    5
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    100

    Easy app and they have it in Spanish.

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  4. Reply
    JR October 13, 2017 at 7:46 am
    5
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    100

    The engine data feature works great, plus they support iOS and Android. Works on every one of our trucks.

    Helpful(2) Unhelpful(0)You have already voted this
  5. Reply
    Bill October 23, 2017 at 11:08 am
    2
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    40

    Office interface shows drivers moving when that same driver is sitting across from me in the office. It is easy for drivers to use, but on the office side of things, drivers info does not match up.

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    • Reply
      Gorilla Safety November 20, 2017 at 5:07 pm

      Thank you for your feedback. Gorilla Safety is committed to each of its customers and wants to have a chance to troubleshoot this for you. If you can, please contact our office at 844-636-1360 so we can help.

  6. Reply
    Damesia Crocker November 9, 2017 at 11:49 am

    We had a very bad experience with Gorilla. The program still has lots of programming bugs that needs to be worked out of These bugs had our drivers very frustrated with the program which lead to inaccurate data being provided. We had to discontinue using this app and swap to another provider.

    • Reply
      Gorilla Safety November 20, 2017 at 5:02 pm

      Thank you for your review of our product. We also appreciate your help in testing the application last January. There have been many improvements in the last 11 months that we are sure you would like to see. If you would like to take a look at the updates to the product, please let us know! 844-636-1360 or http://www.gorillasafety.com. It is very important to Gorilla Safety that each of our customers are as happy with the product as they can be.

  7. Reply
    Anonymous December 1, 2017 at 4:22 am
    1.5
    Add your rating
    30

    We implemented the divise a month ago, oh my goodness my Safety Department is Freeking our! Not at all accurate like the other users have said! I am requesting a refund not fair! They should have had there bugs worked out before putting it out there!!!!

    Helpful(4) Unhelpful(0)You have already voted this
    • Reply
      Anonymous December 6, 2017 at 11:10 am

      Completely agree. So many bugs. Currently will not stay paired with our iOS devices. Customer service is not very helpful. I have been locked out of the account for over 24 hours since the initial registration this week. Really shouldn’t be that difficult to set up a new account. They had our name wrong- so many red flags. STAY AWAY!!!!

  8. Reply
    Matthew December 4, 2017 at 8:14 am

    How do we know these people will be here in 2 yrs?
    Its all about the $$
    100s of different elds.
    And its just an app? No tablet included?

  9. Reply
    Scott December 7, 2017 at 4:31 pm
    0.5
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    10

    Junk poor customer service

    Helpful(3) Unhelpful(0)You have already voted this
  10. Reply
    Jennifer December 12, 2017 at 2:35 pm
    0.5
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    10

    I ordered AOBRD’s, a month ago, never received them. I tried calling them but all I get is voicemail. TERRIBLE company!

    Helpful(5) Unhelpful(0)You have already voted this
  11. Reply
    Anonymous December 12, 2017 at 2:47 pm

    Worst customer service ever ordered my AOBRD was told it will take at most 2 weeks it’s now been a month and still no devices. Been calling everyday for a week and everyday keep getting told i will be getting a call back. Every single time i call i spend 1-2hours on the phone with these people can get a manager on the line just keep getting fed lies every time. Avoid this company at all cost

  12. Reply
    Anonymous December 14, 2017 at 4:48 pm

    I tried to raise them many times via email or phone possible, I guess I’m other provider

  13. Reply
    Victor December 14, 2017 at 6:03 pm

    Aweful customer service and apparently the company as well. Called them to check on my order 3 days ago was told it’s been shipped called now again and was told that my order didn’t go through and needs to be finished I fu..ng freaked out! She asked me who I spoke with 3 days ago, i said don’t remember her name but asked hers and SHE REFUSED TO SAY HER NAME. Unbeliveble! I never heard from customer service people that “I don’t want to give out my name”. Ridiculous.

  14. Reply
    PJ December 15, 2017 at 2:12 pm
    0.5
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    10

    Terrible customer service, ordered AOBRD. Said it will be here in 3-4 days. Been almost 2 weeks, cannot even get a hold of a customer rep to track it down.Wish I read these reviews before I purchased these.

    Helpful(1) Unhelpful(0)You have already voted this
  15. Reply
    ALA December 17, 2017 at 2:02 pm

    DON’T GO WITH GORILLA, YOU WILL REGRET IT AS MUCH AS I DO. THEY DO HAVE A TON OF TECHNICAL ISSUES WITH THE SYSTEM, THEMAINTENACE IS POOR, CUSTOMER SERVICE – HORRIBLE, THIS IS WHAT IT HAPPENS WHEN YOU GO WITH SOMEONE CHEAP.

  16. Reply
    greg December 19, 2017 at 10:14 am

    do not use this company you will not be happy you can never get ahold of any one we waited for our device to show they sent the wrong one now we are not complaint super bad customer service.

  17. Reply
    Matthew December 19, 2017 at 3:17 pm

    This is Garbage!!! Worst technical support ever. Sales rep has lied to the capabilities of this setup

  18. Reply
    Lee December 20, 2017 at 3:02 pm
    0.5
    Add your rating
    10

    The customer service is non existent. I wait on hold for hours and no one ever picks up. The system is very buggy and gps map is not working. I would not advise anyone to use them.

    Helpful(1) Unhelpful(0)You have already voted this
  19. Reply
    Shane L December 20, 2017 at 4:30 pm

    They are completely un responsive when you have problems or questions. Worst customer service I have ever experienced!

  20. Reply
    Cassie little December 20, 2017 at 4:30 pm

    Worst company ever!!! Stay away from them!!!

  21. Reply
    Troy. December 20, 2017 at 5:19 pm

    Biggest piece of garbage on the market. So many faults with this system it’s unreal. I absolutely DO NOT recommend this product. Even management at the company I work for can’t get these people on the phone. JUNK JUNK JUNK

  22. Reply
    Gurnam Singh December 21, 2017 at 8:39 am

    Gorilla has worst customer service and equipment .we bought month ago no one help us and Tech support even did not know how to resolve the problem.We really frustrated with them. There customer service is worst. I did not see in my life. We will try month and probably cancel there service.

  23. Reply
    Anonymous December 22, 2017 at 10:21 pm
    0.5
    Add your rating
    10

    we ordered month an a half ago for a friend of mine he never got it.
    i ordered 5 received 2 four weeks later.Almost impossible to get a hold of anybody,voicemails only.
    i’ll be calling Samsara or keep trucking

    Helpful(1) Unhelpful(0)You have already voted this
  24. Reply
    Alex December 23, 2017 at 11:26 am

    Junk. Adapter connects with my IPad via Bluetooth just fine, but when I start driving, disconnects every 20-30 minutes and put me in “on duty” mode. My logbook is a mess, I have more hours on duty than driving.

    Decided to give the Gorilla a second chance, purchased a Samsung tab a8. This android tablet is not expensive – $129.99 at Best Buy.

    The Gorilla adapter can’t connect at all. The application was trying to connect with the adapter forever- with no success.

    WHAT A PIECE OF JUNK!!!!

    About the support – forged IT! They never answer phone calls.

  25. Reply
    Anonymous December 24, 2017 at 4:08 pm
    0.5
    Add your rating
    10

    No good. The Bluetooth connection doesn’t stay on.

    Helpful(0) Unhelpful(0)You have already voted this
  26. Reply
    Anonymous January 2, 2018 at 12:48 pm
    0.5
    Add your rating
    10

    Customer service is beyond pathetic. Useally gotta call multiple Times to even get help. There app has so many problems and messes up daily.

    Helpful(0) Unhelpful(0)You have already voted this

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