Omnitracs IVG

9 Total Score
New tech from the industry leader

The latest offering from Omnitracs features a simplified install process, lots of new bells and whistles, and a more affordable price tag.

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Up Front Cost Monthly Cost 3-year Total Cost
$799 $30 $1879


PROS:
  • Easier install. One  device, one cable
  • New tech features like voice commands and smart phone pairing
  • Lower overall cost than the Omnitracs MCP

CONS:
  • Higher up-front cost than the older MCP50


Omnitracs is the best known player in the ELD industry, and in early 2016 they announced the Intelligent Vehicle Gateway (IVG) as the future of their telematics product line. The fact that Omnitracs seems to view IVG as their new flagship product is reason enough for most fleets to take a serious look, but they’ve also sweetened the deal with a quicker install, some innovative new features, and a more affordable price tag.

The IVG markets itself as a one device, one cable solution. The standard install still involves removing some dash panels to attach a back-plate for the screen mount, and to connect the device cable to the diagnostic port behind the dash. This is a much simpler and quicker install than the older MCP units, but you can still expect to spend 30 minutes or so. While it’s more time consuming than some of the truly plug-and-play options (like Rand McNally TND), you arguably get a more stable, tamper-resistant connection once it’s done. It’s a nice balance between ease and reliability.

All the standard features you’d expect from an industry leading ELD are available: logs, DVIR, messaging, navigation, engine diagnostics, etc. Users of the top shelf MCP models (110/200) will also recognize the more advanced capabilities that continue to be available with IVG such as in-cab scanning, tire pressure monitoring, dash cams, and so on.

In addition to familiar features, the IVG also brings some new innovations of its own. Drivers can link their own smart phone to the IVG via WiFi or Bluetooth, allowing them to perform certain tasks while away from the truck. A driver could send and receive dispatch messages, update trip progress, and even capture signatures or document images remotely from their phone. Soon the device will even function as a mobile WiFi hotspot, allowing drivers to connect their personal tablet or phone and get internet access through the IVG. The IVG also has a voice command system, somewhat like Apple’s Siri. A driver can simply say “Hello, Omnitracs”, and then speak a wide variety of basic commands to the system. They can do things like go to the home screen, adjust brightness settings, and check on remaining Hours of Service time. This gives drivers the helpful ability to access basic features without touching the device or taking their eyes off the road.

One of the stated goals of the IVG is to provide the advanced capabilities of the higher level MCP models at a lower price point. The up-front cost of the unit is $750-800. This is a little more than the MCP50 base unit, but cheaper than the upper level MCPs and with most of the same advanced features available. Monthly pricing on the IVG is also lower at around $30 for a basic plan. The lower monthly bill adds up over time, and creates a lower total cost than even the MCP50.

All around, the IVG seems to be a great new step in the already excellent line of Omnitracs products. It brings the features and reliability that make Omnitracs an industry leader, and adds new capabilities and an easier install, all for a lower overall price. IVG should be on the short list for any fleet looking for a full telematics solution that goes way beyond ELD basics.

Click to see Specifications

Specification

Display Device

Type: Dedicated

Features

DVIR

Two-way messaging

Navigation

Engine Info (MPGs, faults, etc)

IFTA

Document Scanning

Price per unit

Up-front cost: 799

Monthly cost: 30

3-year Total Cost: 1879

General

Transmits logs to DOT via: Telematics (Email / Web Services)

Vendor: Omnitracs

Featured: 4

Tags:

46 Comments
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  1. Reply
    Mary April 20, 2017 at 8:40 am
    5
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    100

    Fast, easy, and highly reliable. 100% satisfied.

    Helpful(20) Unhelpful(8)You have already voted this
  2. Reply
    Martin July 18, 2017 at 7:35 am
    5
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    100

    We started to put these in a year and a half ago. Installation is fast and easy (its a plug and play) once you get cable tucked safely behind dash. My drivers love them, they respond faster than anything to date. We’ve used Qualcom for over 10 years, and because its a Qualcomm (or Omnitracs) device we know they’ll last for years. We turned our hours of service around with this system. Very good company with great people.

    Helpful(14) Unhelpful(7)You have already voted this
  3. Reply
    joe August 18, 2017 at 1:27 pm
    0.5
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    10

    Not a fan of the system.

    Helpful(9) Unhelpful(44)You have already voted this
    • Reply
      Mr. J January 18, 2018 at 9:44 am

      Hey Joe, great review! what was wrong with it, would help.

      • Reply
        J dub January 20, 2018 at 3:51 am

        I’ve been using it over a year and the previous model 3 or 4 and ours a top of the line product .durable. very informativ. And reliable .

    • Reply
      SW September 22, 2017 at 9:15 am

      It would help if you were more specific as to WHY you are ‘not a fan of the system’. What feature(s) make you not a fan?

  4. Reply
    Hannah August 21, 2017 at 11:28 am
    5
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    100

    Omnitracs has proven to be the reliable company, and their new IVG just proves that again! Looking forward to using ELD on mine.

    Helpful(12) Unhelpful(7)You have already voted this
    • Reply
      Anonymous March 27, 2018 at 8:41 am

      can my company hear me over this thing?

  5. Reply
    Tony August 21, 2017 at 1:37 pm
    5
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    100

    Omnitracs definitely has the market knowledge and experience.

    Helpful(9) Unhelpful(3)You have already voted this
  6. Reply
    Roger August 30, 2017 at 9:30 am
    5
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    100

    Not sure why the description says this is “relatively new to the market” since I put these in a year and a half ago along with my older equipment, all works together and now my drivers are screaming for the new Qualcoms. We tried two other products and neither one stood up to reliability of these. I’ve used Qualcom for over 15 years and they continue to work great in truck after new truck. My owner operators put them in themselves too. Why would you take a chance on something that really is new to the market when you can go with a product that is a sure thing.

    Helpful(9) Unhelpful(6)You have already voted this
  7. Reply
    Jim Johnson September 23, 2017 at 8:47 pm

    I am new to this and we are looking to put the first one in, so my question is what do we get for the monthly fee? Some are cheaper and have no monthly fee/

    • Reply
      ELD Ratings September 24, 2017 at 7:34 pm

      Hi Jim,
      Most ELD systems have a monthly fee to cover access to the online system where your log information is stored long term (as in logs older than the 8 days that are stored on the ELD itself). These systems also usually have other fleet management tools beyond just logs, so the monthly service cost covers access to that as well. And, with a dedicated all-in-one system like Omnitracs IVG, the monthly cost also includes a data plan.

      There are some options on the market that don’t have monthly fees. But these are going to be BYOD systems, meaning you’ll need to use your own smartphone or tablet with it’s own data plan.

      Which route you go depends on your needs and what you want to get out of the system beyond just logs. If you ever want to talk more about that, drop us a line any time:
      http://eldratings.com/contact

  8. Reply
    Ken September 28, 2017 at 10:16 pm
    0.5
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    10

    Worst device I’ve used. This Omnitracs has so many bugs in it you need to hire a pest control expert! Our fleet drivers and dispatchers are pulling their hair out. The system just doesn’t work, tech department is trying to solve Omnitracs problems 24/7. Go else where if you want an easy to operate and dependable E.L.D.. Good Luck Out There!

    Helpful(21) Unhelpful(29)You have already voted this
    • Reply
      Roger April 24, 2018 at 10:07 pm

      Statistically speaking Ken this is the most reliable system on the market. By far. Did you actually install them and power them up?

  9. Reply
    Bert Harbinson October 24, 2017 at 7:32 pm
    4
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    80

    Does it come with some sort of mount or is that sold separately?

    Helpful(5) Unhelpful(0)You have already voted this
    • Reply
      ELD Ratings October 24, 2017 at 8:26 pm

      Hi Bert, when you order the IVG Masterpack it does include mounting hardware. That’s their normal package that comes with the unit and all accessories. You can also order the mounting hardware separately if needed.

  10. Reply
    Gilda November 1, 2017 at 12:29 am

    Do I have to give the driver a smart phone to use this or does it come with a mounted device.

    • Reply
      ELD Ratings November 1, 2017 at 7:05 am

      Hi Gilda, IVG comes with its own mounted display device.

  11. Reply
    Mike November 16, 2017 at 7:44 pm
    1.5
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    30

    Why does mine go dead the moment I shut my key real pain in the you know where

    Helpful(3) Unhelpful(14)You have already voted this
  12. Reply
    Mickey November 17, 2017 at 9:32 pm

    Does the IVG have the Personal conveyance and yard move features in it’s log program?

    • Reply
      ELD Ratings November 17, 2017 at 9:52 pm

      Hi Mickey,
      Yes it does. All mandate compliant ELDs are required to have those two features. However, it is up to the carrier whether or not to enable them.

  13. Reply
    jimmy November 20, 2017 at 9:53 pm
    2.5
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    50

    Is there any place to get a tutorial on the operation of this? My company installed it a few weeks ago and gave me zero information on how to use it.Also why does it auto change from off duty to not driving when you go from home screen to change mode ,yet I am not moving or manually change status?I have other questions,but a tutorial or some literature might be more helpful.

    Helpful(2) Unhelpful(1)You have already voted this
    • Reply
      ELD Ratings November 21, 2017 at 12:23 am

      Hi Jimmy,
      I’d recommend contacting Omnitracs support directly to ask for some training or tutorials. Here’s their support website with their phone number:
      Omnitracs Support

  14. Reply
    Richard Snyder jr November 29, 2017 at 5:12 pm

    I’ve heard Peterbilt 579 have had problems with the wording. Meaning it has burned up the computer in the truck itself. Can I safely install this unit?

    • Reply
      ELD Ratings November 29, 2017 at 5:19 pm

      Hi Richard,
      We’ve not heard any reports of problems with the IVG on Peterbilt 579’s, but if you want to double check I would contact Omnitracs directly. No issues that I’m aware of though.

  15. Reply
    Anonymous December 6, 2017 at 8:11 pm

    how does Ag exempt work on these and how is it logged? Or is it logged? I’ve heard that you just shut it off

  16. Reply
    Jay k. December 15, 2017 at 6:07 pm

    I use this thing an its alright with loads .but hate the auto drive .i hate tht its hard to see ur Hrs of service.it doesn’t have options for the driver.

  17. Reply
    Anonymous January 18, 2018 at 4:05 pm

    I would like to start saying this program is a piece… It has never worked properly since we installed them over 2 months ago, in all of our Equipment. We’ve had nothing but issues. Maybe it’s the system, Maybe it’s the tablet…They don’t update instantly, they shut off constantly, they throw drivers on lines they shouldn’t be on, if a truck has a APU the tablet doesn’t work at all. So many bugs in this program that needed sprayed prior to releasing the system. Maybe you need to hire someone that knows what they are doing before it all crashes and the government has you by the balls.

  18. Reply
    Dc February 3, 2018 at 12:48 am
    0.5
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    10

    This unit is slow as if powered by turtles…very frustrating and the hidden costs disguised as monthly fees are preposterous…Far better units out there…buyer beware…

    Helpful(10) Unhelpful(3)You have already voted this
  19. Reply
    Christian February 7, 2018 at 3:40 pm
    0.5
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    10

    I’m up in Canada and looked into getting the IVG installed. I was quoted:

    $ 960 for the IVG unit
    $ 30.75 per month for the service

    and finally…

    $ 1,309 for a “one time connection fee” which seems absolutely ridiculous to me.

    Helpful(5) Unhelpful(1)You have already voted this
    • Reply
      DieselBoss February 8, 2018 at 3:52 pm

      Yikes. You don’t say who you were quoted “by” but as one who sells and installs IVG’s I can tell you this about the 3 things you mentioned here:

      1) You said $960 for the unit: the unit is $799 US. So given today’s exchange rate for example, $799 US dollars would be $1006 CA.

      2) You said $30.75 monthly. There are dozens of factors and services you can have on an IVG. $30.75 CA most closely matches the Basic Plan for the IVG.

      3) You said $1309 for a one-time connection fee. HOW MANY TRUCKS and DRIVERS? If you are talking about one truck, then this is ridiculous. However, if you are having someone enter in 500 truck VIN’s and 500 driver CDL’s then not as ridiculous because that would take many man-hours to set up.

      Hope that helps a bit. If you are talking about one truck in your comment, then 2 out of the 3 things you said are close to accurate and the 3rd is whacked.

  20. Reply
    Frank February 11, 2018 at 11:37 am
    3
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    60

    I think it’s great when it’s working properly. We keep getting faults such as;
    1.engine synchronization compliance malfunction
    2. engine synchronization diagnostic event
    This changes all of your time readouts to N/A.

    This seems to happen for the most part when the APU is running.

    Also 2 won’t switch to DRIVE mode from ON DUTY, and 1 won’t switch to ON DUTY from DRIVE mode.

    I would appreciate any solutions to these problems. Tech support hasn’t been able to help.

    Helpful(0) Unhelpful(0)You have already voted this
  21. Reply
    LARRY February 28, 2018 at 7:18 pm

    Notice that after December 1, 2017 the reviews are negative. Maybe that is because a customer can call for tech support numerous times and never receive a return call. Maybe is tis because there are numerous failures in the system. Maybe it is because it takes 2 emails from the dealer we purchased the units from and over 7 days to get a response to a tech problem. Maybe it is because some of the capabilities that sold us on these units does not exist.

    My recommendation is: DO NOT EVEN THINK ABOUT USING OMNITRACS.

  22. Reply
    Miles S. March 6, 2018 at 7:32 am

    I noticed that the reviews really go negative after the the part of November. We have a completely different system and have the exact same issues. Worked great until the switch was flipped in essence. It doesn’t matter what system you run, every system is having integration and compliance issues now. Telogis, Omnitracs, Fleet Complete (Big Road). You name it, they are having problems. Odometer not reporting right and rolling backward in some cases, device not sensing voltages from ECM causing it to go into sleep mode while driving, drivers duty status not reflecting actual duty status, wireless connection between tablet and device dropping out, device firmware problems, crazy over-the-top data usage, drivers not able to go on or off duty, the list is endless. The electronic log worked great until it became a true AOBRD, then the bottom dropped out of it. Doesn’t matter which ELD you go with, you are just picking which poison that is going to slowly drive you insane. Good luck to anyone looking for an ELD system. Might wanna consider hiring at least one person to deal with just AOBRD/ELD issues and depending on your fleet size, possibly more than one. Good luck!

  23. Reply
    Richard Oates March 11, 2018 at 11:10 am
    0.5
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    10

    This eld is making me nuts very slow,very lazy, have to press buttons more than once to change status, knowing what i know now would never purchase this logging device again.

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  24. Reply
    Dale March 19, 2018 at 10:13 am
    5
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    100

    I’ve noticed the frustration that many of you are expressing but let’s take some of the emotion out and get down to some basics:
    – The IVG is not a tablet-based device, if you’re having issues with an Omnitracs tablet system it may be the XRS, a completely different platform – there is a different area for reviewing the XRS.
    – If you have doubts about the comments reflected here please reach out to the provider directly to get the facts and ask for testimonials from customers
    – On-Duty status, both driving and non-driving, have rules that govern automatic changes in operation, largely to protect the driver
    – There are no hidden costs on an IVG unit, one single monthly price unless you choose to add on applications, all your choice – all a la carte and can be stopped at any time with no penalty

    Lastly, be aware that – just like with this entry – any comments can be added to influence your decision, so take them with a grain of salt and get the facts.

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  25. Reply
    GC March 28, 2018 at 3:43 pm

    Omnitracs: yes it will charge you near $1000 up front and too much for what they give you monthly.
    Maps are outdated
    Edit is very confusing
    Messaging does not make any sense, messages are not together, you do not know what answers belongs to what question. They come in completely separated and not in order sent received.
    Admin Software extremely convoluted/confusing, it simply makes not sense how they set it up. Half the time you can not find what you are looking for.
    And they force you under contract even if you have been with them for long time and you pay more.
    We pay more for a one year contract, come to find out, after one year the contract auto renew, so essentially you are always under contract.

  26. Reply
    Panda April 1, 2018 at 7:01 pm

    I don’t see that many bad reviews. So I might try this product. However, if a customer believes, after working with this device that the software is defected and wants to turn it in for another one without charge. Is this honored or excepted ???

  27. Reply
    allanaexpress April 6, 2018 at 2:42 pm
    2
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    40

    The devices work OK, but the customer support is nonexistent. Countless calls, messages, e-mails. Nobody ever picks up the phone, returns messages or answers e-mails. For four months now I pay for 5, but use only 4, and there is no one to talk to. Everyone is always away from the desk. 3 weeks ago I replaced one MCP50 with IVG that is not activated and does not count the Hours of Service. Dealing with Omnitracs has been a nightmare for me.

    Helpful(2) Unhelpful(0)You have already voted this
  28. Reply
    J. Wallace April 13, 2018 at 4:11 pm

    Ive use qualcomm/omnitracs devices for years including the newest IVG as a company and owner op leased onto someone that provided it. Its a great system and worked near flawlessly But running under my own authority its way to expensive.

  29. Reply
    Lance Achilles April 22, 2018 at 8:06 pm
    1
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    20

    Your ivg system lags and and doesn’t allow you to check hours with switching to on duty and that takes ins to switch. The mcp200 is far superior but yet you are doing a way with it.

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  30. Reply
    Derek May 9, 2018 at 2:34 pm
    1
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    20

    The system is flawed Qualcomm is much better

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  31. Reply
    User May 17, 2018 at 8:03 am
    0.5
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    10

    I’d like to know why ,when you’re logged off duty for 15 minutes or on duty 3-5 minutes. It still puts everything in driving. I need to make a living. I shouldn’t have to worry about fighting the clock.

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  32. Reply
    Arvin itwzru May 23, 2018 at 9:03 pm
    1.5
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    30

    Install in December of 2017 replace in January of 2018 glitches every month at least twice poj

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    • Reply
      Anonymous June 4, 2018 at 9:55 am

      Who are you with now?

  33. Reply
    Fatasstrucker June 6, 2018 at 5:44 am
    0.5
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    10

    Worst computer i have ever used since 1994. Slower than old AOL dial up service. Touchscreen sucks too… Once you do get it to work, the log book system does work well…

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