Omnitracs MCP (Qualcomm)

NOTE: While there are still many in use, Omnitracs no longer actively sells MCP units. The product line has been replaced by the new and improved IVG model.

Up Front Cost Monthly Cost 3-year Total Cost
$600 $55 $2580


PROS:
  • The industry standard for many years
  • Very mature e-log product
  • Many drivers are already familiar

CONS:
  • Some complaints of slow support
  • Fairly time consuming to install


The Omnitracs MCP is the bar by which all other ELDs are measured. Omnitracs enjoys the largest market share in the industry, and one of the great advantages of that is that many drivers are already familiar with using it. Many in the industry still refer to this device as a “Qualcomm” though Qualcomm rebranded the product as Omnitracs and sold it to an outside investing firm in 2013. The continued prevalence of the old name just shows how wide-spread and popular this product has been since the early days of trucking telematics.

The MCP product line comes in three varieties: the MCP50, MCP110, and MCP200. The basic ELD experience for the driver is the same between the three systems, but the higher models include additional bells and whistles. For example, a slide-out keyboard, in-cab video training, web browsing, etc. While these extra features may be great for some fleets, the basic MCP50 already contains everything you need for a top-notch electronic log, messaging, and navigation system. The 50 even supports the optional addition of many advanced features, such as in-cab scanning and tire pressure monitoring. The MCP50 starts at around $600, making it a very affordable solution even compared to many others with fewer features.

As you would expect from the industry leader, the hardware is reliable and durable. The driver experience is well thought out, and easy to understand. There are many useful features on the tablet, but the basics are kept simple and straightforward. The touchscreen itself is of good quality compared to many competitors. The back office tools are easy to use, and numerous. There is more available than most fleets will ever make use of, but many of the tools provide a lot of value to everyone from executives to dispatchers to safety managers.

There are only a few minor downsides to discuss. Customer service and customization requests can be slow in a larger company like this. There have been some complaints of weaker tech support since the buyout. But that trend seems to be reversing, and our personal experiences with support have been mostly good. As a fully wired system, the install time is on the longer side (about 60 minutes), but still perfectly reasonable.

All around, Omnitracs MCP is the most popular ELD in the business for a good reason. The hardware is solid, the software is mature and stable, and the price for all that you get is very reasonable. If you want to make a safe, reliable choice that has stood the test of time for thousands of fleets, you can’t go wrong with Omnitracs.

Click to see Specifications

Specification

Display Device

Type: Dedicated

Features

DVIR

Two-way messaging

Navigation

Engine Info (MPGs, faults, etc)

IFTA

Document Scanning

Price per unit

Up-front cost: 600

Monthly cost: 55

3-year Total Cost: 2580

General

Vendor: Omnitracs

18 Comments
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  1. Reply
    Jeremiah Sarbacher January 6, 2018 at 11:17 am
    0.5
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    10

    Omnitracs are cumbersome to use and react slowly to input. Additionally, they power up and updating process is slow. Using this product is like trying to run through mud.

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  2. Reply
    Arnold February 20, 2018 at 8:48 pm
    2
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    40

    not easy to use and will not recommend it to others

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  3. Reply
    Joe canel March 26, 2018 at 11:56 pm

    Pos!
    Please wait!
    Please wait!
    Slowest pos on earth.
    It works great..but wastes huge amounts of time starting up and doing basic changes.

    • Reply
      Anonymous August 5, 2019 at 7:48 am

      The MCP50 is the weakest model of them all don’t even bother to get this one. It’s the cheapest one.. you get what you paid for!

  4. Reply
    dale April 4, 2018 at 8:49 pm
    2
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    40

    LOST MY JOB DUE TO THIS GARBAGE it was so slow and would not process info in a timely matter, dispatchers would and still do, put in info. ahead of time , when I would arrive and pre dispatch out of yard and then be upset , that I could not keep up with the times they set in the log book. and then run out of hrs. before the trailers were delivered. this was because I would have to sit in a yard somewhere and play with hand held device, when I should have been on the road. THERE WERE DAYS WHEN I WOULD LOSE 2-3 HRS JUST TO GET IN AND OUT OF YARDS THAT I WAS DISPATCHED TOO. VERY POOR SYSTEM….

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    • Reply
      Anonymous April 29, 2019 at 3:12 pm

      doesn’t update properly, long rebooting time

    • Reply
      Voyager April 18, 2018 at 5:16 pm

      Sorry but i highly doubt you lost your job just because of the device. i feel like there is more to the story.

      • Reply
        REV January 7, 2019 at 3:18 pm

        Sounds like he lost his job because he did not understand how the ELD worked.

  5. Reply
    DP Carver August 24, 2018 at 2:32 am
    2
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    40

    Device is slow to user input. In driving mode, the device should display all 4 clocks(eg. 11, 14, 70, and 30 minute break) for trip planning. Device should automately switch between day/night brightness mode. Device needs a mute button. Driver should have option to report issues or comments directly to customer services. Omnitracs needs to work on making display more user friendly by surveying drivers & an implementing suggestions.

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  6. Reply
    Mike August 26, 2018 at 3:35 pm
    0.5
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    10

    If this is an industry standard, the standard needs to be scrapped. Used for 7yr (installed in company trucks); slow, glitchy, unresponsive, and Navigation is on it is much worse, worthless is the 1st thing that comes to mind any time MCP200’s are mentioned.

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  7. Reply
    Kenneth R. Wylie Jr. September 27, 2018 at 12:04 pm

    Slow and cumbersome indeed. HOWEVER! Since changing to Bluetree a few months ago … I will be returning to qualcomm in a couple weeks. Not using this thread to forget complain about Bluetree.

  8. Reply
    Truckin Man 55 December 17, 2018 at 2:21 am

    Know doubt it is a compete piece of junk!!!!

  9. Reply
    REV January 7, 2019 at 3:37 pm
    3
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    60

    No doubt, ELDs and the limits they put on drivers suck! The biggest problem with ELDs is more to do with the ridiculous “Hours of Service” that they make us abide by. But, of all the different ELDs that I have had to use working for different trucking companies, I prefer the Omnitracs or (Qualcomm) to those made by PeopleNet, Rand McNally or JJ Keller.

    To all who are complaining about them being slow to update keep in mind that the more technically advanced they become, they will be much stricter in how they micro manage the driver.

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  10. Reply
    Andrew J Zastrow February 7, 2019 at 1:14 pm

    These units are severely outdated. They run on top of a very old version of Windows CE that Microsoft stopped support for over 10 years ago.

  11. Reply
    Bond, James Bond March 23, 2019 at 12:08 am
    5
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    100

    First Fleet has the MC50. Easy to use and navigate compared to peoplenet and others I’ve used since leaving F.Fleet.
    My only complaint is how long it takes to start-up/reboot and how long it takes it to think while doing a task.

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  12. Reply
    Harry Chang March 27, 2019 at 1:42 pm
    0.5
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    10

    Randomly boots itself on and off while driving and occasionally gives unprompted and stupid detours

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  13. Reply
    Anonymous May 21, 2019 at 5:50 pm

    In a word… crap

  14. Reply
    Dave July 4, 2019 at 1:00 pm

    This unit is total garbage. Takes anywhere from 15 min to an hour to boot up, since new eld update it locks up and does what ever it wants to do intermittently. Due to update I am now forced to purchase a new unit. Money, money, money

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