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Rand McNally TND 765/760

6.5 Total Score
Familiar, and very easy to install

The TND 765 has all the features you'd expect from an ELD, with the big bonus of being the easiest install on the market right now. One device, one cable. Plug it in and you're done.

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Up Front Cost Monthly Cost 3-year Total Cost
$550 $30 $1630


PROS:
  • Respected GPS device, familiar to drivers
  • Very easy to install
  • Low total cost of ownership

CONS:
  • Feels a bit dated, not the most user friendly
  • The touch screen can be difficult sometimes
  • Some reports of hardware problems and software bugs


The Rand McNally TND 765 (formerly 760) has a lot of great things going for it. It runs on the same hardware that thousands of drivers already know and love for GPS navigation. If you’re a fleet manager worried about how your drivers will adjust to ELDs, going with a device that they already know and appreciate can be very helpful.

It is also incredibly easy to install. There is no jumble of different wires, adapters, and fuses like with many systems. No real need to open up the dash panels. A single cable plugs into the truck’s diagnostic port. That cable is then hard-wired into the TND itself. Simply plug it in, mount the screen wherever you want, and go. This is a really great feature for companies that employ a lot of owner operator or short-term lease/rental vehicles. It avoids having to spend an hour or more installing or removing your ELD each time a new truck joins or leaves your fleet!

On top of these perks, Rand McNally is also one of those most affordable options out there. The up-front cost to buy the unit is $550, but that does NOT include navigation. Some fleets can do without GPS nav, but it’s a great bonus feature for drivers that many fleets will want. Adding navigation brings the initial cost up to around $650-$700. The monthly service cost varies depending on the features you want. There is a bare-bones Electronic Logs only plan for $20/mo, a Basic plan that adds in messaging for $30/mo, and the Enterprise plan for $40/mo which includes advanced features like driver scorecards, critical event reporting, etc. Rand also now offers a lease option, where you pay nothing up front for the hardware and instead pay $52-$62/mo for a bundle including the device and service plan. No matter which route you take, the TND ends up being significantly cheaper in total cost than many of its comparable competitors.

There are a few downsides to consider. The screens on the driver tablet feel a bit old-school. It doesn’t take long to get used to, but the ELD menus are not the most intuitive or user friendly. The touch screen is not terrible, but not one of the higher quality ones out there. It can be somewhat frustrating until you get used to the “feel” of it. Our testing encountered a few instances of buggy type behavior, especially after the unit reboots, but nothing too serious. The back-office tools are functional, but definitely not slick. They too feel dated and perhaps in need of some renovation. That said, many of these issues are largely cosmetic, and are easily overcome with a bit of training and practice.

All in all, the Rand McNally TND 765 is a good option, especially for budget minded fleets that need an easy install/remove process. It may not be the fanciest solution, but it does the job for a decent price and has some real advantages.

Click to see Specifications

Specification

Display Device

Type: Dedicated / Proprietary

Features

DVIR

Two-way messaging

Navigation

Engine Info (MPGs, faults, etc)

Document Scanning

Drivers can make log corrections

Price per unit

Up-front cost: 550

Monthly cost: 30

3-year Total Cost: 1630

General

Complies with latest ELD Mandate standards: Soon

Vendor: Rand McNally

15 Comments
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  1. Reply
    Anonymous March 23, 2016 at 7:22 am
    3.5
    Add your rating
    70

    The user interface feels pretty 90s, and it had some weird buggy behavior. But overall it did the job, and its nice that it doubles as a good GPS that drivers are comfortable with. It’s also really easy to install since its all just one box with a single cable that goes to the jbus.

    + PROS: Easy to install Good GPS
    - CONS: Kind of old school for the driver
    Helpful(3) Unhelpful(1)You have already voted this
  2. Reply
    Anonymous September 2, 2016 at 6:34 am

    Wow one comment, I’m sold

  3. Reply
    John October 4, 2016 at 5:26 pm
    4.5
    Add your rating
    90

    One nice thing we noticed, is that Rand is constantly working on this to improve it and add new functionality.

    Helpful(3) Unhelpful(2)You have already voted this
  4. Reply
    Anonymous November 14, 2016 at 5:55 pm
    3.5
    Add your rating
    70

    It is easy to use and understand and a lot of nice features. However they connect using sprint which doesnt have good coverage once you leave the big roads. the older 760 do flake out quite a bit but it seems to be better with the 765 version.

    + PROS: easy to use and good feature for the drivers to use like the maps that they can find food,fuel, repairs etc.
    - CONS: Poor connectivity off the big roads
    Helpful(5) Unhelpful(3)You have already voted this
  5. Reply
    Dan April 10, 2017 at 12:04 pm
    2
    Add your rating
    40

    Not very user friendly. The maps are outdated, and the back-office system is complicated and hard to work with.

    Helpful(2) Unhelpful(0)You have already voted this
  6. Reply
    Aaron April 13, 2017 at 7:47 am
    2.5
    Add your rating
    50

    I did a 30 day demo with the TND 765. The unit itself was great. Easy for drivers to use, which is the biggest thing I need to find. However there are more negatives than posotives with Rand McNally. Their back office can only be used on Internet Explorer because it is built on Microsoft Silverlight. NO ACCESS FROM SMARTPHONE OR TABLET is what that means. Their mapping is within the back office is also inadequate. Additionally they use Sprint service, so they do a lot of storing and sending later.

    If Rand rebuilt their back office in a user friendly mobile accessible manor and changed to ATT or verizon they could be a major player.

    Helpful(4) Unhelpful(1)You have already voted this
  7. Reply
    Anonymous June 26, 2017 at 9:03 am

    Absolutely horrible, constantly losing GPS, very buggy, mileage way off from what was actually driven. Units constantly overheating even after update.

  8. Reply
    Bosco July 7, 2017 at 9:47 pm
    2
    Add your rating
    40

    We have 10 units, we had a lot of issues with them, but once they have installed new update situation got a lot better. On the other hand our drivers are not so happy with it

    Helpful(2) Unhelpful(0)You have already voted this
  9. Reply
    Doug August 1, 2017 at 7:08 am

    We have been trying to get our TND 765 units working for the past year. They do not calculate the correct miles and can not reconize when you cross state lines. Very unhappy !!!

  10. Reply
    Anonymous October 12, 2017 at 8:21 am

    With several hundred units out for our company, our log personnel spend more time as tech support rather than monitoring for HOS violations. The units are inconsistent and constantly need “patches” and upgrades. The irritation of these units outweighs the cost benefits. The units are also still not on the FMCSA vendor approved list. Rand is just not a good solution. Once they pull their heads out of their holes, maybe a different story.

  11. Reply
    Pissed off October 19, 2017 at 4:08 pm
    0.5
    Add your rating
    10

    We have had a 40% failure rate while customers with Rand McNally. Problem after problem and it takes about a month to get a replacement. This company flat out lies to its customers and charge you $700.00 each unit and offered $400.00 each when it’s time to switch. Stay far far away from this worthless company

    Helpful(1) Unhelpful(0)You have already voted this
  12. Reply
    Anonymous November 1, 2017 at 9:06 am

    We have 20 units so far and they are nothing but glorified paperweights…. drivers get black screens non stop and we have to send them in and pray we get them back within a month! The customer service reps change about every two weeks it seems and nobody can give you a straight answer about anything! They don’t tell you when you are doing a demo or ordering that these units are made by someone else and now they are abandoning it! whatever you do, do not sign their contract!!! worst customer service I have ever experienced

  13. Reply
    SPX November 1, 2017 at 4:36 pm
    0.5
    Add your rating
    10

    Started out fair and got worse from there. For a while we were having as many as four drivers in a 20 minute period call in and say they had a blank screen and unit won’t turn on. Call tech support and expect to be on hold for 20 minutes to get a guy who really doesn’t care if you have a driver at a scale without a log for today or his prior seven days. After all, the tech won’t have to sit there out of service for 10 hours for no log. Contacted VP of sales and he just got really pissed off when I told him his product was junk. I was being nice, he doesn’t care if you get a driver out of service either. Same as all other comments, they have a “fix” that will be out soon. Still waiting. GPS routes drivers the LONG WAY to destinations. Had to give drivers a road atlas to check the RM GPS .

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  14. Reply
    ANONYMOUS November 3, 2017 at 9:29 am
    1
    Add your rating
    20

    Out of seven units there are always 2 or 3 that lose the gps signal for several days. I called support and was told there is an update coming. 3 months after update no change. Tech support went from telling me to unplug the unit wait 5 minutes and plug it back in to not returning my call at all.

    Helpful(0) Unhelpful(0)You have already voted this
  15. Reply
    Anton Antonov November 7, 2017 at 8:24 pm

    This product is GARBAGE. I got it while back and tried it. It didnt work. I contacted the tech support and they could not help me. They had no clue about a product. You call them and you cant get no one on the phone… They refused to take the product back and refund me the money… but i got it thanks to credit card company. I was a big consumer of Rand McNally’s products before now after this experience i will never ever purchase an other product of theirs….

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